Support · Mon–Fri · 09h–17h

How can we help you ship?

Search the docs, browse by topic, or hop into your support dashboard to reach our team.

Documentation

Browse the docs.

Articles, guides and references covering every feature MaShop offers.

Discover MaShop, spin up your first project, and ship in under 10 minutes.

Catalog patterns, the design system, and the rules behind every store.

Configure checkout, multi-currency, taxes, and refunds.

Booking, restaurants, subscriptions, ticketing, multi-currency, multi-language.

REST endpoints, webhooks, rate limits, and SDKs.

Migrating from Shopify or WooCommerce, custom domains, SEO setup.

Talk to us

Open a ticket from your support dashboard. Every reply, status change, and resolution lands in the same thread.

Available now

Open a ticket from your support dashboard and our team picks it up. Every reply, status change, and resolution stays in one thread.

Alex · MaShop team

Online

14:32

Hi, I can't create a new project on the workspace. The page just hangs after a few seconds.

Hi! On it. Could you attach a screenshot of the error using the paperclip button? I'll dig in right after.

For longer questions with logs or screenshots. Replies thread back into your support dashboard automatically.

Every reply, status change, and resolution lives in your support dashboard. No lost emails, no forwarded threads.

Our team is here

Create a ticket, follow every reply, and see when our team marks it resolved. All from your support dashboard.