The MaShop journal

AI agents, coding and automation.

Guides, comparisons and articles from the MaShop team on AI agents, software development and the tools used to automate work.

Featured reading · 8 min

IndustryOCT 21BY MASHOP

The AI Audit Nobody Can Answer Without an Inventory

Turn a fuzzy mandate into an evidence request. The artefact that answers each audit question, who owns it, and the questions that surface trouble fastest.

MaShop

MaShop team

8 min

Selected articles

Start with these ideas.

Explore these articles, then search the full archive for a specific question.

OCT 21 · 5 MIN

The Storefront Your Customer's AI Agent Actually Reads

Shopify and Vercel showed a storefront that answers people and shopping agents from one URL. The fields an agent needs are mostly already in your catalogue.

MaShop

OCT 20 · 5 MIN

Your AI Agent Has a Card and a Login. Who Sets the Cap?

Microsoft says the models behind agents cannot be trusted. Stripe says agents are already buying. One breach shows what an uncapped credential costs.

MaShop

OCT 20 · 5 MIN

The Buyer Sent an Agent to Negotiate Your Price

Swapping the seller's model moved the final price by 14.9% in one benchmark. Swapping the buyer's moved it by 2.6%. What that means if you sell.

MaShop

OCT 20 · 5 MIN

The AI Got Your Business Wrong. What Can You Demand?

Two German courts treated an AI search answer as the company's own words. A US court went the other way. What a small business can actually demand.

MaShop

OCT 20 · 5 MIN

What a Machine Can Do in Your Van, and What It Cannot

The jobs worth automating in a trade happen after the van door shuts. What AI handles well, what it quietly leaves out, and what the law reserves.

MaShop

OCT 19 · 5 MIN

The Parcel Never Arrived. The Customer Is Still Yours

A missing parcel creates two separate obligations with different clocks. What you owe the buyer, what the carrier owes you, and the proof that decides it.

AI agents, coding and automation.

The AI Audit Nobody Can Answer Without an Inventory

Start with these ideas.

The Storefront Your Customer's AI Agent Actually Reads

Your AI Agent Has a Card and a Login. Who Sets the Cap?

The Buyer Sent an Agent to Negotiate Your Price

The AI Got Your Business Wrong. What Can You Demand?

What a Machine Can Do in Your Van, and What It Cannot

The Parcel Never Arrived. The Customer Is Still Yours

More to explore.

You Took the Money. The Stock Arrives in March

The Item Broke After Eleven Months. Who Pays for It?

The Delivery Date You Promise, and the One You Keep

Your Discount Code Is Being Shared, and It Shows

The Products You Should Stop Selling, and the Ones to Keep

Six AI Assistants, One Refund That Was Never Coming

AI helped invent it: who counts as the inventor

AI in agriculture: what the camera really sees in a field

AI agent teams: what the extra spend actually buys

AI in construction: what the site camera can really see

What an AI detector score can prove, and what it cannot

AI weather forecasting: what it beat, and what it still needs

AI agents: how long a job one can actually finish

When Your Customer's Complaint Was Written by AI

ChatGPT Will Show Product Ads as It Generates an Image

Who Owns the Work When Your Freelancer Used AI to Make It

You Have Never Sold This. What Do You Charge?

Your Shop Is Harder to Use Than You Think

The Bot Gave Up. What Happens in the Next Ten Seconds

They Said They Would Train an AI on Your Catalogue

Your Free AI Assistant Is About to Get Smaller

Your Phone Already Edits the Photo Before You Do

The Paper Invoice Is Being Legislated Out of Existence

Your Shop Chatbot Just Invented a Product

Fighting a Chargeback Is an Evidence Job

A Browser Agent Can Now Finish Your Checkout

Returns: The Cheapest Fix Sits on the Product Page

When an Assistant Recommends a Shop Nearby

The Product Feed Is Where Your Shop Is Judged

A Customer Asks What You Hold. The Clock Has Started

AI Can Write the Bid. It Cannot Make You Compliant

Before You Print the Packaging: Searching a Name Properly

Can AI Work Out Where You Owe Sales Tax? Not Quite

Before You Wire the Deposit: Verifying a New Supplier

Your Card Fee Is Three Fees Pretending to Be One

The Renewal Failed and Nobody Committed Fraud

The Stock That Did Not Sell Is Still Costing You

Your Courier Bills You for Air, and Rounds It Up

The Fraud Check Blocked a Real Customer. Now What?

A Shopping Assistant Can Now Pay You Without an Integration

Every Product You Sell Is About to Need a File

The AI Answered. Nobody Replied. That Counts as Solved

Your Discount Week Sold More. But Did the Offer Do It?

When AI Answers Your Business Phone, Who Is Speaking?

You Are Hiring One Person. The Software Still Has Rules

Your Shop Speaks German Now. Does It Say What You Mean?

The Labs Halved Their Prices. Your Invoice Did Not Notice

The Refund Request Arrived. Can Software Answer It?

The Notetaker Joined the Call. Nobody Asked the Customer

Letting Software Set Your Prices: Where the Line Actually Is

Your Cash Forecast Is Only as Good as the Dates in It

Amazon Blocked a Shopping Agent. When Can You Do the Same?

Three Numbers Describe the AI Overviews Drop. They Disagree

Your Software Chased the Invoice. You Sent That Email

The Model That Scores You, Not Just Your Customer

Your Agent Placed the Order. You Are on the Hook

An Assistant Is Telling Customers the Wrong Thing

Before You Offer a Buyer Thirty Days to Pay

AI Went Daily for Shoppers. Your Product Data Did Not

The Estimate Your AI Wrote Is Now a Promise

A Machine Scored Your Loan. What You Can Ask For

Your Shop Uses AI. Does It Need a Written Policy?

Watching Your Staff With AI: What Is Already Banned

The AI Made Your Shop Sound Like Every Other Shop

AI Wrote the Cold Email. The Rules Did Not Change

Four Shops Measured Their AI Traffic and Got Four Answers

The AI Saved You Three Hours. Did It Save You Money?

A Product You Sell Got Recalled. Nobody Told You

The Breach Was at Your Vendor. The Letter Comes From You

Their Ads Stopped Working, So They Opened a Phone Line